Professional Services

GIS consulting and services from the global leader in geospatial technology

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Engage with experts you can only find through Esri

  • Advantage Program

    Unlock access to Esri experts with one comprehensive program. Work with an assigned advisor and get flexible access to consulting, training, and tech support to achieve your GIS goals faster.

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  • Enterprise Strategy

    Receive expert guidance on making geospatial capabilities part of your enterprise strategy. Consult with industry specialists, engineers, architects, and training experts who specialize in GIS.

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  • Enterprise Services

    Explore offers and programs for optimizing and maintaining your geospatial system. Choose light-touch, short-term services or bring in our staff to be an extension of your team.

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  • Custom Services

    From minor enhancements to complex system integrations, Esri experts can support projects of any size, scope, or level of complexity. Get accurate, reliable geospatial solutions tailored to your needs.

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Accelerating customer success and innovation for over 50 years

Esri experts have guided customers through every modern-day technological revolution and will help drive meaningful change within your organization. Together, we push the boundaries of what’s possible with GIS.

Achieve more, faster, with trusted professionals

Consult with Esri experts to quickly identify the right geospatial capabilities for your needs. Build upon organizational goals, technologies, or data with industry-specific guidance.

Connect to a global ecosystem of partners

Gain access to a vetted, talented network of experts who help deploy turn-key solutions. Tap into specialized expertise to help solve complex challenges more effectively.

Be on the cutting-edge of technology

Build a two-way relationship with the people who develop the leading GIS tools and solutions. Be among the first to explore and leverage new capabilities, such as geospatial AI.

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Turn spatial insights into strategic advantage

Esri Professional Services partners with customers to use the latest GIS tech—including geospatial digital twins—to explore possibilities and move forward with purpose.

Learn how thousands of others have achieved success

Explore these examples to discover how organizations in every industry partner with Esri Professional Services to solve their most pressing challenges.

FEDERAL GOVERNMENT

USCG coordinates response to the Key Bridge incident

The United States Coast Guard (USCG) relied on location technology to coordinate over 2,000 individuals in a successful interagency response. Esri Professional Services provided critical support to help them safely assess damage, monitor the incident’s impact, and facilitate cleanup and repair efforts.

Upon reopening the Port of Baltimore, Maryland governor Wes Moore congratulated the interagency teams, saying, “We did the unimaginable. Instead of an 11-month response, we got this done in 11 weeks.”

Aerial view of the Key Bridge incident response generated with lidar data, includes icons representing incidents and hazards

Agencies used GIS to share data in real time—including water depth, active hazards, and dive safety zones—to coordinate efficient operations and ensure safety.

OIL & GAS

ExxonMobil manages thousands of properties across the globe

ExxonMobil relies on location technology to support decision-making throughout the property life cycle—from acquisition to divestment and redevelopment.

To make site selection and property selection more efficient, Esri experts including system architects, developers, and enterprise engineers helped create a centralized geospatial system.

“This effort has resulted in the benefit of hundreds of millions of dollars for Exxon,” said Joel Glaze, ExxonMobil’s global real estate optimization lead.

Gas station at dusk with multiple fuel pumps under a large canopy

LOCAL GOVERNMENT

LA Metro maps a more equitable transportation system

Mapping and data are helping address transportation inequality in America’s second-largest metropolitan region. The Los Angeles County Metropolitan Transportation Authority (LA Metro) partnered with Esri Professional Services to create equity dashboards and tools.

“We’re utilizing geographic data to help us understand and prioritize investments and project plans to make sure we’re connecting these communities to key destinations,” says KeAndra Cylear Dodds, executive officer of equity at LA Metro.

An outdoor metro station with a yellow electric-powered train pulling in

NATIONAL GOVERNMENT

Creating greener, more sustainable urban spaces in Singapore

The Urban Redevelopment Authority (URA) and National Parks Board of Singapore (NParks) are collaborating to make urban spaces greener and more sustainable.

With support from Esri Singapore’s Professional Services team, URA and NParks are developing enterprise-focused business systems for planning and landscape management. These systems integrate climate, finance, human resources, and field inspection data for better, more holistic decision-making.

A digital twin of a proposed residential development in Singapore

3D site simulation tools allow urban planners to rapidly generate and iterate on models for new residential districts. Instant feedback ensures optimal design and integration with green spaces.

UTILITIES

PG&E enables data-driven decision-making for 26,000 employees

To meet evolving regulatory and environmental regulations, Pacific Gas and Electric Company (PG&E) needed to transform its operations. Through its decades-long partnership with Esri Professional Services, PG&E transitioned from paper maps and procedures to fully digital, spatial-based workflows.

“High-accuracy GIS not only helps us with regular maintenance, but it also is critical to helping us respond to real-time events that impact the safety of our hometown communities,” says Dave Lewis, senior manager of GIS products and solutions at PG&E.

A 2D hazard map with wildfire and weather data

This map from PG&E’s 24/7 Hazard Awareness and Warning Center monitors critical events such as prescribed fires (red diamond) with live weather data, camera feeds, and real-time truck locations.

Get started with Esri Professional Services

Talk to a sales expert about what offers and programs can help your organization get maximum value from geospatial technology.